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Book Appointment Call or Book In-App (if applicable)
Have an Awesome Virtual Visit!
What is a VCPR? According to the AVMA, a VCPR is established after the veterinarian has physically examined the health of the pet. The pet parent has agreed to follow the veterinarian’s instructions to care for their pet. The veterinarian will be available for follow up care, provide oversight of treatment, and will document all medical activities that have taken place in the pet’s medical record.
How do I register? Simply click here to sign up for Anipanion. Search for your practice name, enter your profile/pet information, and add a credit card to start connecting with your Practice.
How do I schedule a Virtual Visit with my Veterinarian? Once you’ve registered your profile on Anipanion, call your veterinary practice to set up a virtual visit.
Certain practices will allow you to directly book a virtual visit directly from the Anipanion app. You simply have to select your Veterinarian, an available time slot and input the reason for your virtual visit.
How do I chat with my Veterinarian or Veterinary Technician? You can submit a chat request via the Anipanion app by selecting your veterinarian/veterinary staff, submitting a brief summary of your issue and attaching pictures/videos of the condition that needs to be reviewed. Once your request is accepted, you can have a live chat back and forth with your Veterinarian or Veterinary Technician.
How much does a Virtual Visit or Chat Consult cost? The price for a virtual visit or chat consult will depend on the rate determined by each veterinarian, vet technician or trainer. Virtual visits are charged per 15-minute increments and chat consults have a flat fee per chat. Please visit the Telemedicine page of your Veterinarian’s website to access virtual visit and chat consult pricing.
Will you charge before the Virtual Visit or Chat Consult? You will not be charged until your virtual visit or chat consultation has been completed.
Support: +1 858-208-0018
Animan Technologies Inc.
1111 Sixth Avenue Suite 300, San Diego, CA 92101
The Site is not directed to children and children are not eligible to use our Service. If we later obtain actual knowledge that a user is under 18 years old, we will take steps to remove that user’s personal information from our databases. By using our Site, you represent that you are at least 18 years old. You, the pet parent, may register for an account regardless of where you live, however our service is only available to residents of the United States. All financial transactions will be processed in U.S. dollars. The Service is not intended for distribution or use in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject Animan to any registration requirement within such jurisdiction or country. By registering, you certify that you are not on any list of restricted persons with whom it is unlawful for a U.S. company to do business.
Animan operates in the United States. Animan makes no representations or warranties that the Service is appropriate for use or access in other locations. Anyone using or accessing the Service from other locations does so on their own initiative and is responsible for compliance with United States' and local laws regarding online conduct and acceptable content, if and to the extent such laws are applicable. We reserve the right to limit the availability of the Service and/or the provision of any content, program, product, service or other feature to any person, geographic area, or jurisdiction, at any time and in our sole discretion, and to limit the quantities of any such content, program, product, service or other feature that we provide.
You, the user, agree NOT to use the Site or Service to: (a) violate any local, state, national or international law; (b) stalk, harass or harm another individual; (c) collect or store personal data about other users; (d) impersonate any person or entity, or otherwise misrepresent your affiliation with a person or entity; or (e) interfere with or disrupt the Site or Service or servers or networks connected to the Site or Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Site or Service. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Site or Service, use of the Site or Service or access to the Site or Service for any purposes other than for which the Site or Service is being provided to you. You may not reverse engineer, disassemble, decompile, or translate any components of the Site or Service, attempt to derive the source code of any components of the Site or Service, or authorize or assist any third party to do any of the foregoing. Without our written consent, you may not (i) allow, enable, or otherwise support the transmission of mass unsolicited, commercial advertising or solicitations via e-mail (SPAM); (ii) use any high volume, automated, or electronic means to access the Service (including without limitation robots, spiders or scripts); or (iii) frame the Site, place pop-up windows over its pages, or otherwise affect the display of its pages. Use of the Site requires that you comply with certain acceptable use policies we may establish from time-to-time. As part of your responsibilities as a Visitor or a Registered User of the Site, you agree that you will not: (a) use the Site or any Service in a manner that is unlawful, harmful to minors, threatening, harassing, abusive, defamatory, slanderous, vulgar, gratuitously violent, obscene, pornographic, indecent, lewd, libelous, invasive of another’s privacy, or racially, ethnically or otherwise offensive, hateful or abusive; (b) infringe someone else’s patent, trademark, trade secret, copyright or other intellectual property or other rights; (c) use the Site or any Service for unsolicited or unauthorized advertising, junk or bulk e-mail (SPAM), chain letters, letters relating to a pyramid scheme or any other unsolicited commercial or non-commercial communication; (d) interfere with others using the Site; (e) use the Site in any manner that uploads or otherwise spreads any software viruses, worms, time bombs, corrupted files, Trojan horses or any other computer code, files, or programs that are designed or intended to disrupt, damage, overburden, impair or limit the functioning of any software, hardware, network, server or communications systems or equipment; (f) disrupt, interfere or inhibit any other user from enjoying the Site or other affiliated or linked websites, material, contents, products and/or service; (g) use any robot, spider, or other such programmatic or automatic device, inducing but not limited to automated dial-in or inquiry devices, to obtain information from the Site or otherwise monitor or copy any portion of the Site and/or Service; (h) create a false identity for the purpose of misleading others; (i) prepare, compile, use, download or otherwise copy any user information and/or usage information for any portion thereof, or transmit, provide or otherwise distribute (whether or not for a fee) such information to any third party; (j) attempt to disable, bypass, modify, defeat or otherwise circumvent any security related tools incorporated into the Service and/or the Site; (k) reproduce, duplicate, copy, sell, or exploit for any commercial purposes, any portion of the Site or access to the Site; or (l) systematically collect or use any content from the Site or Service, including through the use of any data mining, or similar data gathering and extraction methods.
If you are a Pet Parent Member of the service, the following terms apply: You agree to pay all fees or charges to your Account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. You must provide our PCI compliant, Online Payment Processing Provider, Stripe, with a valid credit card (Visa, MasterCard, or any other issuer accepted by Stripe) as a condition to receiving the Service. Stripe’s Payment Provider agreement governs your use of the designated credit card, and you must refer to that agreement and not this Agreement to determine your rights and liabilities regarding the use of your designated credit card.
Parties other than Animan Technologies may offer and provide products and service on or through the Site. Except for Animan Technologies branded information, products or service that are identified as being offered by Animan Technologies, Animan Technologies does not operate, control, or endorse any information, products, or service on the Site or accessible through the site in any way. Animan Technologies is not responsible for examining or evaluating, and Animan Technologies does not warrant the offerings of, any of these businesses or individuals or the content of their websites. Animan Technologies does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.
Our provision of a link to any other website or location is for your convenience and does not signify our endorsement of such other site or location or its contents. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Access to any other websites linked to the Site is at your own risk. When leaving the Site, you should carefully review the applicable terms and policies, including privacy and data gathering practices, of that third-party website. WE WILL NOT BE LIABLE FOR ANY INFORMATION, SOFTWARE, OR LINKS FOUND AT ANY OTHER WEBSITE, INTERNET LOCATION, OR SOURCE OF INFORMATION, NOR FOR YOUR USE OF SUCH INFORMATION, SOFTWARE OR LINKS, NOR FOR THE ACTS OR OMISSIONS OF ANY SUCH WEBSITES OR THEIR RESPECTIVE OPERATORS.
YOU EXPRESSLY AGREE THAT USE OF THE SITE OR SERVICE IS AT YOUR SOLE RISK. BOTH THE SITE AND SERVICE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. ANIMAN TECHNOLOGIES EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, NON-INFRINGEMENT, TITLE, OPERABILITY, CONDITION, QUIET ENJOYMENT, VALUE, ACCURACY OF DATA AND SYSTEM INTEGRATION. ANIMAN TECHNOLOGIES MAKES NO WARRANTY THAT THE SITE OR SERVICE WILL MEET YOUR REQUIREMENTS, OR THAT THE SITE OR SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE; NOR DOES ANIMAN TECHNOLOGIES MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE OR SERVICE, OR THAT DEFECTS IN THE SITE OR SERVICE WILL BE CORRECTED. YOU UNDERSTAND AND AGREE THAT ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE OR SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR INFORMATION. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM ANIMAN TECHNOLOGIES OR THROUGH THE SITE OR SERVICE WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
YOU UNDERSTAND THAT TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT WILL ANIMAN TECHNOLOGIES OR ITS OFFICERS, EMPLOYEES, DIRECTORS, PARENTS, SUBSIDIARIES, AFFILIATES, AGENTS OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF REVENUES, PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF SUCH PARTIES WERE ADVISED OF, KNEW OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY), ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR THE SERVICE, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), WARRANTY, STATUTE OR OTHERWISE. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THIS SITE OR THE SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SITE OR THE SERVICE. THE AGGREGATE LIABILITY OF ANIMAN TECHNOLOGIES TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SITE OR THE SERVICE IS LIMITED TO THE LESSER OF (I) THE AMOUNT OF FEES ACTUALLY PAID BY YOU FOR USE OF THE SERVICE OR (II) ONE HUNDRED DOLLARS (U.S. $100.00). Furthermore, Animan Technologies shall not be liable or responsible for any negligence or malpractice of any service provided to you under this agreement.. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations and disclaimers may not apply to you. To the extent that we may not, as a matter of applicable law, disclaim any implied warranty or limit its liabilities, the scope and duration of such warranty and the extent of our liability will be the minimum permitted under such applicable law.
Certain of the names, logos, and other materials displayed on the Site or in the Service may constitute trademarks, trade names, service marks or logos (“Marks”) of Animan Technologies or other affiliated entities. You are not authorized to use any such Marks. Ownership of all such Marks and the goodwill associated therewith remains with us or those other entities.
Animan Technologies dedicates considerable effort to optimizing signal strength and diagnosis deficiencies, but is not responsible for the internet or data bandwidth and signal of your laptop or mobile device in the case of disconnectivity issues.
You agree to refrain from abusive language when with veterinarian during a consult. You agree to refrain from contacting or seeking to contact the veterinarian for telemedicine care outside of the platform. This is done to protect the veterinarians and to ensure clinical care is delivered in a reliable, continuous and controlled platform. Animan Technologies is not responsible for any interactions with veterinarian not conducted on the Animan Technologies platform.
Certain areas of the Site (and your access to or use of certain Service or Animan Content) including any policy pages may have different terms and conditions posted or may require you to agree with and accept additional terms and conditions. If there is a conflict between these User Terms of Service and terms and conditions or policies posted for a specific area of the Site, Service or Animan Content, the later terms and conditions will take precedence with respect to your use of or access to that area of the Site, Service or Animan Content, as applicable.
PLEASE NOTE THAT ANIMAN CANNOT ALWAYS CONFIRM THE INFORMATION IN A VETERINARIAN’S PROFILE, THEIR COMPETENCY, THEIR BACKGROUND NOR THEIR PROFICIENCY IN THE SUBJECT MATTERS WHERE THEY OFFER THEIR SERVICE. ANIMAN CANNOT AND DOES NOT CONTROL THE SERVICE PERFORMED BY VETERINARIANS FOR USERS, OR THE ACTIONS OF ANY VETERINARIANS, USERS OR OTHER USERS OF THE SITE AND SERVICE. ANIMAN IS NOT RESPONSIBLE FOR THE ACTIONS OF VETERINARIANS, USERS, THIRD PARTIES AND OTHER USERS OF THE SITE AND SERVICE. ACCORDINGLY, ANY MEETINGS (VIRTUAL OR OTHERWISE) BETWEEN PET PARENT USERS, VETERINARIANS OR ANY OTHER THIRD PARTIES AND ANY PURCHASES OF SERVICE PROVIDED BY VETERINARIANS ARE DONE AT THE USER'S RISK, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
Animan is not responsible for the use or exchange of any information or files between veterinarians and users. Further, Animan does not control, nor is it responsible for, the ruth, accuracy, completeness, safety, timeliness, quality, legality or applicability of anything said or written by veterinarians or pet parent users. Accordingly, we encourage you to communicate directly with others you may come into contact with as a result of your use of the Site and Service.
We may use information that we collect about you to deliver and optimize our business, enhance existing products and services, manage your account, provide you with customer support, perform research analysis about your use of our service. We may communicate with you by email, postal mail, telephone and/or mobile devices about products or services that may be of interest to you either from us or other third parties.
When you register as a Anipanion member, your Anipanion profile will be viewable by your veterinary service provider.
We may share information, including personal and financial information, with third parties that perform certain services on our behalf. These services may include providing customer service and marketing assistance, performing business and sales analysis, ad tracking and analytics, member screenings, supporting our Service functionality, and other features offered through our Service. These service providers may have access to personal information needed to perform their functions, but are not permitted to share or use such information for any other purposes.
Other Situations. We may disclose your information, including personal information: In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
Aggregated and/or non-personal information: We may use and share nonpersonal information we collect under any of the above circumstances. We may also share it with third parties to develop and deliver targeted advertising on our Service and on websites or applications of third parties, and to analyze and report on advertising you see. We may combine non-personal information we collect with additional non- personal information collected from other sources. We also may share aggregated, non-personal information, or personal information in hashed, non-human readable form, with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis or other business purposes. We may place or recognize a unique cookie on your browser to enable you to receive customized ads or content. The cookies may reflect de-identified demographic or other data linked to data you voluntarily have submitted to us (such as your email address), that we may share with a data provider solely in hashed, non-human readable form. To opt-out of cookies that may be set by third party data or advertising partners, please go to http://www.aboutads.info/choices/.
If your personal information is submitted through our website when applying for a position with our company, the information will be used solely in connection with considering and acting upon your application. We may retain your personal information, but only for the purpose of considering your application for current or future available positions. This information, which may include your name and contact information, prior education and experience, and other information you provide to us, may be shared with third-party service providers retained by us to collect, maintain and analyze candidate submissions for job postings. In all circumstances, we may perform these functions directly or use a third party vendor to perform these functions on our behalf who will be obligated to use your personal information only to perform services for us. Also, if you access our Service from a third party social platform, such as Facebook, we may share nonpersonal information with that platform to the extent permitted by your agreement with it and its privacy settings.
Although our Service is a general audience Service, we restrict the use of our service to individuals age 18 and above. We do not knowingly collect, maintain, or use personal information from children or teenagers under the age of 18.
We take commercially reasonable security measures to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, as in any real-life scenario, we cannot guarantee its absolute security.