Anipanion Privacy Policy

Pet Parent Members:

We may use information that we collect about you to deliver and optimize our business, enhance existing products and services, manage your account, provide you with customer support, perform research analysis about your use of our service. We may communicate with you by email, postal mail, telephone and/or mobile devices about products or services that may be of interest to you either from us or other third parties. For your records, all video call and chat consultations between you and your veterinary professional are recorded and archived in Anipanion. We may use these consultations for marketing and publicity purposes to assist in promoting the Anipanion virtual care experience.

With Whom We Share Your Information:

When you register as an Anipanion member, your Anipanion profile will be viewable by your veterinary service provider.

Personal information:

We do not share your personal information with others except as indicated in this Privacy Policy or when we inform you and give you an opportunity to opt out of having your personal information shared. We may share personal information with:

Service Providers:

We may share information, including personal and financial information, with third parties that perform certain services on our behalf. These services may include providing customer service and marketing assistance, performing business and sales analysis, ad tracking and analytics, member screenings, supporting our Service functionality, and other features offered through our Service. These service providers may have access to personal information needed to perform their functions, but are not permitted to share or use such information for any other purposes.

Other Situations:

We may disclose your information, including personal information: In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us. When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our Terms of Use or other Anipanion agreements or policies. Aggregated and/or non-personal information: We may use and share nonpersonal information we collect under any of the above circumstances. We may also share it with third parties to develop and deliver targeted advertising on our Service and on websites or applications of third parties, and to analyze and report on advertising you see. We may combine non-personal information we collect with additional non- personal information collected from other sources. We also may share aggregated, non-personal information, or personal information in hashed, non-human readable form, with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis or other business purposes. We may place or recognize a unique cookie on your browser to enable you to receive customized ads or content. The cookies may reflect de-identified demographic or other data linked to data you voluntarily have submitted to us (such as your email address), that we may share with a data provider solely in hashed, non-human readable form. To opt-out of cookies that may be set by third party data or advertising partners, please go to http:// www.aboutads.info/choices/.

How To Access Your Information:

If you have a Anipanion account, you have the ability to review and update your personal information within the Service by signing into your account and selecting the Profile option. More information about how to contact us is provided below. You also may close your account by contacting the customer support team and receiving confirmation that you account is no longer active. If you close your account, we will retain certain information associated with your account for analytical purposes and recordkeeping integrity, as well as to prevent fraud, enforce our Terms of Use, take actions we deem necessary to protect the integrity of our Service or our users, or take other actions otherwise permitted by law. In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties' policies.

Job Applicants:

If your personal information is submitted through our website when applying for a position with our company, the information will be used solely in connection with considering and acting upon your application. We may retain your personal information, but only for the purpose of considering your application for current or future available positions. This information, which may include your name and contact information, prior education and experience, and other information you provide to us, may be shared with third-party service providers retained by us to collect, maintain and analyze candidate submissions for job postings. In all circumstances, we may perform these functions directly or use a third party vendor to perform these functions on our behalf who will be obligated to use your personal information only to perform services for us. Also, if you access our Service from a third party social platform, such as Facebook, we may share nonpersonal information with that platform to the extent permitted by your agreement with it and its privacy settings.

Young Adult’s Privacy

Although our Service is a general audience Service, we restrict the use of our service to individuals age 18 and above. We do not knowingly collect, maintain, or use personal information from children or teenagers under the age of 17.

Visiting Our Service From Outside The United States

If you are visiting our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and globally where our servers are located and our central database is operated. By using our services, you understand and agree that your information may be transferred to our facilities and those third parties with whom we share it as described in this privacy policy.

Security

We take commercially reasonable security measures to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, as in any real-life scenario, we cannot guarantee its absolute security.

Changes To This Privacy Policy

We will occasionally update this Privacy Policy. When we post changes to this Privacy Policy, we will revise the "last updated" date at the top of this Privacy Policy. We recommend that you check our Service from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies. We reserve the right to change any policy without notifying you directly.

No Rights of Third Parties

This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the website.

How to Contact Us

If you have any questions about this Privacy Policy, please contact us by emailing: support@anipanion.com

Veterinary Location Agreement Terms & Conditions

PLEASE CAREFULLY READ THESE TERMS OF USE, AS THEY AFFECT YOUR LEGAL RIGHTS AND OBLIGATIONS. These Animan Technologies terms and conditions ("Terms of Use") apply to the web sites, mobile apps, software applications and other current or future interactive features or services owned by Animan Technologies that post a link to these Terms of Use (each, a "Service" and collectively, the "Service" or "Site"). Animan Technologies, and our subsidiaries are referred to collectively in these Terms of Use as "Animan”, “Animan Technologies”, “Anipanion”, "we" and "our." "You," "your" and "user" refer to any person or entity using the Service as the Accountholder, the Registered Users, and the veterinarians.

1. ACCOUNT REGISTRATION

Terms of Use. We offer a veterinary telemedicine service designed to help veterinary practices better support and connect with their existing clientele. The Anipanion service permits you, the veterinary service provider and accountholder, to provide a behavioral or wellness video call consultation to existing clients and their pets (under your state’s VCPR guidelines) on the Anipanion platform. The super admin, admin, and veterinarian may only have one Animan account, the Accountholder, with multiple users as listed in the User Agreement, for use of the Service. You may not create or use more than one account, and you may not share your account with others. All information you provide to create an account must be accurate and complete. It is your responsibility to update your account information and keep it current and accurate. When you set up an account, you must also select a password. You are solely responsible for maintaining the confidentiality of your password, and for any and all use of your account. You agree not to use the account, username, or password of another user at any time, nor to disclose your password to any third party. You agree to notify Animan immediately if you suspect any unauthorized use of your account or access to your password. Animan has the right to terminate your account for any reason at our sole discretion and will notify you if any terms of service have been violated.

2. SERVICE MODIFICATIONS

We reserve the right to suspend or deny you, in our sole discretion, access to all or any portion of the Site or the Service, including for any violation of any provision of these Terms of Use. We also reserve the right to modify or discontinue the Service or the Site at any time and you and your practice will be notified of any of these account changes before any action is taken. Any description of the Service provided by Animan is not a representation that the Service is working or will always work in that manner, as Animan is continuously updating the Service, and these updates may not always be reflected in the Terms of Use.

3. RIGHTS OF ACCESS

Subject to your compliance with the Terms of Use, we hereby grant to you a limited, non-exclusive, nontransferable right to access the Site and use the Service solely for your personal non-commercial use. You agree that you will not, and will not attempt to: (a) interfere in any manner with the operation of the Service or Site, or the hardware and network used to operate the Service or Site; (b) distribute, sell, lease, rent, sublicense, assign, export, or transfer in any other manner any of your rights under this Agreement or otherwise use the Service or Site for the benefit of a third party or to operate a service bureau; (c) modify, copy or make derivative works based on any part of the Service, the Site or any underlying software, technology or other information, including any printed materials of the same; (d) create Internet “links” to or from the Service or Site, or “frame” or “mirror” any of Animan Technologies content which forms part of the Service or Site unless authorized to do so by Animan team; or (e) otherwise use the Service or Site in any manner that exceeds the scope of use granted above. Any use of third party software provided in connection with the Site or Service will be governed by such third parties’ licenses and not by these Terms of Use. You agree to be responsible for any act or omission of any users that access the Site or Service under your Account or using your Password that, if undertaken by you, would be a violation of these Terms of Use, and that such act or omission shall be deemed a violation of these Terms of Use by you.

4. DUTIES & ACCEPTABLE USE OF SITE AND SERVICE

You agree NOT to use the Site or Service to: (a) violate any local, state, national or international law including Veterinary-Client-Patient-Relationship; (b) stalk, harass or harm another individual; (c) collect or store personal data about other users; (d) impersonate any person or entity, or otherwise misrepresent your affiliation with a person or entity; or (e) interfere with or disrupt the Site or Service or servers or networks connected to the Site or Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Site or Service. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Site or Service, use of the Site or Service or access to the Site or Service for any purposes other than for which the Site or Service are being provided to you. You may not reverse engineer, disassemble, decompile, or translate any components of the Site or Service, attempt to derive the source code of any components of the Site or Service, or authorize or assist any third party to do any of the foregoing. Without our written consent, you may not (i) allow, enable, or otherwise support the transmission of mass unsolicited, commercial advertising or solicitations via e-mail (SPAM); (ii) use any high volume, automated, or electronic means to access the Service (including without limitation robots, spiders or scripts); or (iii) frame the Site, place pop-up windows over its pages, or otherwise affect the display of its pages. Use of the Site requires that you comply with certain acceptable use policies we may establish from time-to-time. As part of your responsibilities a Registered User of the Site, you agree that you will not: (a) use the Site or any Service in a manner that is unlawful, harmful to minors, threatening, harassing, abusive, defamatory, slanderous, vulgar, gratuitously violent, obscene, pornographic, indecent, lewd, libelous, invasive of another’s privacy, or racially, ethnically or otherwise offensive, hateful or abusive; (b) infringe someone else’s patent, trademark, trade secret, copyright or other intellectual property or other rights; (c) use the Site or any Service for unsolicited or unauthorized advertising, junk or bulk e-mail (SPAM), chain letters, letters relating to a pyramid scheme or any other unsolicited commercial or non-commercial communication; (d) interfere with others using the Site; (e) use the Site in any manner that uploads or otherwise spreads any software viruses, worms, time bombs, corrupted files, Trojan horses or any other computer code, files, or programs that are designed or intended to disrupt, damage, overburden, impair or limit the functioning of any software, hardware, network, server or communications systems or equipment; (f) disrupt, interfere or inhibit any other user from enjoying the Site or other affiliated or linked websites, material, contents, products and/or service; (g) use any robot, spider, or other such programmatic or automatic device, inducing but not limited to automated dial-in or inquiry devices, to obtain information from the Site or otherwise monitor or copy any portion of the Site and/or Service; (h) create a false identity for the purpose of misleading others; (i) prepare, compile, use, download or otherwise copy any user information and/or usage information for any portion thereof, or transmit, provide or otherwise distribute (whether or not for a fee) such information to any third party; (j) attempt to disable, bypass, modify, defeat or otherwise circumvent any security related tools incorporated into the Service and/or the Site; (k) reproduce, duplicate, copy, sell, or exploit for any commercial purposes, any portion of the Site or access to the Site; or (l) systematically collect or use any content from the Site or Service, including through the use of any data mining, or similar data gathering and extraction methods.

5. INTELLECTUAL PROPERTY

The software, code, proprietary methods and systems used to provide the Site or Service (“Our Technology”) and the content of the Site and Service (“Our/Animan Content”) are (1) copyrighted by Animan Technologies and/or its licensors under United States and international copyright laws, (2) subject to other intellectual property and proprietary rights and laws, and (3) owned by Animan Technologies or its licensors. Neither Our Content nor Our Technology may be copied, modified, reproduced, republished, posted, transmitted, sold, offered for sale, or redistributed in any way without our prior written permission and the prior written permission of our applicable licensors. You must abide by all copyright notices, information, or restrictions contained in or attached to any of Our Content or Our Technology and you may not remove or alter any such notice, information or restriction. Your use of our Content and Technology must at all times comply with these Terms of Use and any additional restrictions in any Separate Animan Technologies Agreements you may have entered into with Animan Technologies. Nothing in these Terms of Use grants you any right to receive delivery of a copy of Our Technology or to obtain access to Our Technology except as generally and ordinarily permitted through the Site according to these Terms of Use. All photographs or images provided to you from your clients are confidential information and must be kept private, confidential and not republished for any purpose. Any information maintained by you as a result of contact with your clients on this Site must be kept in a manner consistent with the statutes and regulations regarding maintenance of medical records as set forth in the Act. All content on this Site, including but not limited to images, text, code, graphical designs, and logos are the sole property of Animan Technologies. Unauthorized use, reproduction, distribution, display, or creation of derivative materials is prohibited and could subject you to civil and/or criminal liability. Your use of the Animan Technologies Site does not create any interest in the intellectual property of Animan Technologies. You agree that you will not use Animan Technologies for any purpose other than the use described above, and have no authority to use the content of the Site, including Animan Technologies’ trademarks and copyrighted materials, for any purpose other than those expressly provided by Animan Technologies.

6. WARRANTIES DISCLAIMER

BOTH THE SITE AND SERVICE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. ANIMAN TECHNOLOGIES EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, NON-INFRINGEMENT, TITLE, OPERABILITY, CONDITION, QUIET ENJOYMENT, VALUE, ACCURACY OF DATA AND SYSTEM INTEGRATION. ANIMAN TECHNOLOGIES MAKES NO WARRANTY THAT THE SITE OR SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE; NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM ANIMAN TECHNOLOGIES OR THROUGH THE SITE OR SERVICE WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

7. LIMITATION OF LIABILITY

YOU UNDERSTAND THAT TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT WILL ANIMAN TECHNOLOGIES OR ITS OFFICERS, EMPLOYEES, DIRECTORS, PARENTS, SUBSIDIARIES, AFFILIATES, AGENTS OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF REVENUES, PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF SUCH PARTIES WERE ADVISED OF, KNEW OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY), ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR THE SERVICE, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), WARRANTY, STATUTE OR OTHERWISE. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THIS SITE OR THE SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SITE OR THE SERVICE. THE AGGREGATE LIABILITY OF ANIMAN TECHNOLOGIES TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SITE OR THE SERVICE IS LIMITED TO THE LESSER OF (I) THE AMOUNT OF FEES ACTUALLY PAID BY YOU FOR USE OF THE SERVICE OR (II) ONE HUNDRED DOLLARS (U.S. $100.00).

Furthermore, Animan Technologies shall not be liable or responsible for any negligence or malpractice of any veterinary service provided on the platform. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations and disclaimers may not apply to you. To the extent that we may not, as a matter of applicable law, disclaim any implied warranty or limit its liabilities, the scope and duration of such warranty and the extent of our liability will be the minimum permitted under such applicable law.

8. INDEMNITY

You agree to indemnify, defend and hold harmless Animan Technologies, its parents, subsidiaries, affiliates, licensors, co-branders, suppliers and other contract relationship, and the officers, directors, employees, consultants, and agents of each, and other Registered Users and Visitors, from and against any and all third-party claims, liabilities, damages, losses, costs, expenses, fees (including reasonable attorneys’ fees and court costs) that such parties may incur as a result of or arising from (1) User Content and any information you submit, post or transmit through the Site or Service, (2) your use of the Site or Service, (3) your violation of these Terms of Use, (4) your violation of any rights of any other person or entity or (5) any viruses, trojan horses, worms, time bombs, cancelbots or other similar harmful or deleterious programming routines input by you into the Service.

9. TRADEMARKS

Certain of the names, logos, and other materials displayed on the Site or in the Service may constitute trademarks, trade names, service marks or logos (“Marks”) of Animan Technologies or other entities. You are not authorized to use any such Marks unless authorized to do so by the Animan team. Ownership of all such Marks and the goodwill associated therewith remains with us or those other entities.

10. NETWORK CONNECTIVITY

Animan Technologies dedicates considerable effort to optimizing signal strength and diagnosis deficiencies, but is not responsible for the internet or data bandwidth and signal of your mobile, tablet, or computer device in the case of disconnectivity issues.

11. TELEMEDICINE SERVICE

You understand and agree that Animan acts only as an interface to facilitate communications between the veterinarians and their clients. Anipanion is an online platform which facilitates the connection between the veterinarians and their clients, on the Site and via the Service. You understand and agree that Animan is not a party to any agreements entered into between your clients and the veterinary professionals. Animan has no control over the veterinary consultation or conduct of the veterinary professional’s clients, the Registered Users, veterinarians, and other users of the Site and Service. For your records, all video call and chat consultations between you and your clients are recorded and archived in Anipanion. We may use these consultations for marketing and publicity purposes to assist in promoting the Anipanion virtual care experience to fellow veterinary professionals, publications or third-party providers.

12. CONFLICT OF TERMS

Certain areas of the Site (and your access to or use of certain Service or Animan Content) including any policy pages may have different terms and conditions posted or may require you to agree with and accept additional terms and conditions. If there is a conflict between these User Terms of Service and terms and conditions or policies posted for a specific area of the Site, Service or Animan Content, the later terms and conditions will take precedence with respect to your use of or access to that area of the Site, Service or Animan Content, as applicable.

13. TERMS FOR VETERINARIANS AND/OR VETERINARY TECHNICIAN

VETERINARIAN-CLIENT-PATIENT- RELATIONSHIP (“VCPR”)

The requirement of a valid VCPR may vary state to state in the USA and other countries. The purpose of the Anipanion platform is to allow you to communicate with your clients regarding their pets. In using Anipanion, you agree to abide by all applicable law, regulations, and will practice veterinary medicine in good standing in each state or jurisdiction in which you practice veterinary medicine. You also agree to abide by all statutes and regulations in the veterinary medicine practice act in your state (“Act”) or jurisdiction and to comply with all statutes, regulations, and guidelines related to the practice of veterinary medicine including the principles of Veterinary Medical Ethics of the American Veterinary Medical Association or such other governing bodies in your jurisdiction.

You agree that a valid VCPR cannot be established online, by email or over the telephone.

According to the AVMA, a valid VCPR requires all of the following:

i. The veterinarian has assumed the responsibility for making clinical judgments regarding the health of the patient and the client has agreed to follow the veterinarian’s instructions.

ii. The veterinarian has sufficient knowledge of the patient to initiate at least a general or preliminary diagnosis of the medical condition of the patient. This means that the veterinarian is personally acquainted with the keeping and care of the patient by virtue of a timely examination of the patient by the veterinarian, or medically appropriate and timely visits by the veterinarian to the operation where the patient is managed.

iii. The veterinarian is readily available for follow-up evaluation or has arranged for the following: veterinary emergency coverage, and continuing care and treatment.

iv. The veterinarian provides oversight of treatment, compliance, and outcome.

v. All Patient records are maintained.

In using Animan Technologies, You, the Veterinary Professional, hereby represent and warrant that:

i. You agree to abide by all statutes and regulations in the veterinary medicine practice act in your state and to comply with all statutes, regulations, and guidelines related to the practice of veterinary medicine including the principles of Veterinary Medical Ethics of the American Veterinary Medical Association (“AVMA”).

ii. You have provided Animan true, accurate, complete and up to date details about your qualification and credentials.

iii. You also agree to refrain from posting words that are distasteful, slanderous, illegitimate, nefarious, or infringe upon others’ rights, including intellectual property rights.

iv. You also agree to refrain from posting words that are distasteful, slanderous, illegitimate, nefarious, or infringe upon others’ rights, including intellectual property rights.

v. You hereby agree that for any User that contacts the Veterinary Professional through the Site, only such Veterinarian or Veterinary Technician is permitted to perform the services for the User. You, the Veterinary Professional, accept all responsibility and liability for the use of Site, including the performance of its services, and hereby agree to indemnify Animan against any claim or loss that may be faced by Animan consequent to such use.

14. REVIEWS AND FEEDBACK DISPLAY RIGHTS OF ANIMAN

Animan reserves the right to collect feedback from pet parents for all the veterinarians and veterinary practices listed on the Site (User Feedback).

Animan shall have no obligation to pre-screen, review, flag, filter, modify, refuse or remove any or all User Feedback from any Service, except as required by applicable law.

If Animan determines that you have provided inaccurate information or enabled fraudulent feedback in any way, Animan reserves the right to immediately suspend any of your accounts with Animan and makes such declaration on the Site alongside your name/your clinics name as determined by Animan for the protection of its business and in the interests of pet parents using the Anipanion platform.

15. MISCELLANEOUS TERMS

Except for any Separate Animan Technologies Agreements, authorizations and consents between you and Animan Technologies, these Terms of Use constitute the entire and exclusive and final statement of the agreement between you and us with respect to the subject matter hereof, and governs your access to the Site and your use of the Service, superseding any prior agreements or negotiations between you and us with respect to the subject matter hereof.

Animan Technologies acknowledges and agrees that the Client Data and all intellectual property and other proprietary rights with respect thereto, shall remain the sole and exclusive property of Accountholder and its members. If Animan Technologies transmits, holds, or utilizes in any way, credit card information, or other pertinent medical data Animan Technologies shall comply with PCI/PA DSS current standards then in effect. Accountholder hereby grants to Animan Technologies a non-exclusive, non-transferable, license to copy and use such Client Data during the Term of this Agreement solely as necessary to perform its obligations hereunder. Client data will be stored in the United States. Animan Technologies may use this data to generate analytics, insights, and provide access to 3rd party providers who may subsidize their product offerings to the Accountholder’s members. The validity, interpretation, construction and performance of these Terms of Use will be governed by the laws of the State of California, without giving effect to the principles of conflict of laws. Any dispute arising under or relating in any way to these Terms of Use will be resolved exclusively by final and binding arbitration in San Diego, California under the rules of the American Arbitration Association, except that either party may bring a claim related to intellectual property rights, or seek temporary and preliminary specific performance and injunctive relief, in any court of competent jurisdiction, without the posting of bond or other security. The parties agree to the personal and subject matter jurisdiction and venue of the courts located in San Diego, California, for any action related to these Terms of Use. Our failure to exercise or enforce any right or provision of these Terms of Use will not constitute a waiver of such right or provision. If any provision of these Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and that the other provisions of these Terms of Use remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Site or Service or these Terms of Use must be filed within one (1) year after such claim or cause of action arose or be forever barred. The section titles in these Terms of Use are for convenience only and have no legal or contractual effect. You have no authority to act on behalf of or bind Animan Technologies in any way. You may not assign your rights under these Terms of Use without our prior written consent, and any attempted assignment will be null and void.

16. REPORTING OF VIOLATIONS AND CONCERNS

Please report any violations or concerns of these Terms of Use to support@anipanion.com

Pet Parent Member Terms & Conditions

PLEASE CAREFULLY READ THESE TERMS OF USE, AS THEY AFFECT YOUR LEGAL RIGHTS AND OBLIGATIONS.

These Animan Technologies terms of use ("Terms of Use") apply to the web sites, mobile apps, applications and other interactive features or service owned by Animan Technologies that post a link to these Terms of Use (each, a "Service" and collectively, the "Service" or "Site"). Animan Technologies, and our subsidiaries are referred to collectively in these Terms of Use as "Animan”, “Animan Technologies”, “Anipanion”, "we", "our", "You", "your" and "user" refer to any person or entity using the Service whether as a Registered User or a visitor.

These Terms of Use govern your use of the Service, regardless of how you access them, whether by computer, mobile device, or otherwise; and whether directly through our Service, or through any third-party website that links to them, and regardless of whether you are a registered user or a guest. By using the Service, you agree to the Terms of Use. If you do not agree to the Terms of Use, you are not authorized to use the Service and you must cease all such use immediately.

1. ACCOUNT REGISTRATION

Terms of Use. We offer a telemedicine service designed to make veterinary care more accessible and convenient to pet parents. Our service permits pet parent members (our users) to provide their pet’s medical history, participate in receiving veterinary consultations such as obtaining psychiatric advice, general behavioural advice, prescriptions for noncontrolled substances (if necessary as determined by the veterinarian servicer and where consistent with applicable law and standards of care) and other non-emergency general medicine or acute care advice validated by a pet parent’s certified veterinarian under the VCPR guidelines. You, the pet parent, may only have one Animan account for use of the Service. You may not create or use more than one account, and you may not share your account with others. All information you provide to create an account must be accurate and complete. You may not impersonate any other person or use a name that is not your own. It is your responsibility to update your account information and keep it current and accurate. When you set up an account, you must also choose a password. You are solely responsible for maintaining the confidentiality of your password, and for any and all use of your account. You agree not to use the account, username, or password of another user at any time, nor to disclose your password to any third party. You agree you will not sell or share or otherwise transfer your membership or any membership rights. You agree to notify Animan immediately if you suspect any unauthorized use of your account or access to your password. Animan has the right to terminate your account for any reason at our sole discretion without notice to you.

2. SERVICE MODIFICATIONS

We reserve the right to suspend or deny you, the pet parent, in our sole discretion, access to all or any portion of the Site or the Service, including for any violation of any provision of these Terms of Use. We also reserve the right to modify or discontinue the Service or the Site without notice to you, at any time. Any description of the Service provided by Animan is not a representation that the Service is working or will always work in that manner, as Animan is continuously updating the Service, and these updates may not always be reflected in the Terms of Use.

3. ELIGIBILITY AND JURISDICTION

The Site is not directed to children and children are not eligible to use our Service. If we later obtain actual knowledge that a user is under 18 years old, we will take steps to remove that user’s personal information from our databases. By using our Site, you represent that you are at least 18 years old. You, the pet parent, may register for an account regardless of where you live, however our service is only available to residents of the United States. All financial transactions will be processed in U.S. dollars. The Service is not intended for distribution or use in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject Animan to any registration requirement within such jurisdiction or country. By registering, you certify that you are not on any list of restricted persons with whom it is unlawful for a U.S. company to do business. Animan operates in the United States. Animan makes no representations or warranties that the Service is appropriate for use or access in other locations. Anyone using or accessing the Service from other locations does so on their own initiative and is responsible for compliance with United States' and local laws regarding online conduct and acceptable content, if and to the extent such laws are applicable. We reserve the right to limit the availability of the Service and/or the provision of any content, program, product, service or other feature to any person, geographic area, or jurisdiction, at any time and in our sole discretion, and to limit the quantities of any such content, program, product, service or other feature that we provide.

4. RIGHTS OF ACCESS

Subject to your compliance with the Terms of Use, we hereby grant to you a limited, non-exclusive, nontransferable right to access the Anipanion platform solely for your personal non-commercial use. You, the pet parent, agree that you will not, and will not attempt to: (a) interfere in any manner with the operation of the Service or Site, or the hardware and network used to operate the Service or Site; (b) distribute, sell, lease, rent, sublicense, assign, export, or transfer in any other manner any of your rights under this Agreement or otherwise use the Service or Site for the benefit of a third party or to operate a service bureau; (c) modify, copy or make derivative works based on any part of the Service, the Site or any underlying software, technology or other information, including any printed materials of the same; (d) create Internet “links” to or from the Service or Site, or “frame” or “mirror” any of Animan Technologies content which forms part of the Service or Site; or (e) otherwise use the Service or Site in any manner that exceeds the scope of use granted above. Any use of third party software such as our payment processor partner, Stripe, provided in connection with the Site or Service will be governed by such third parties’ licenses and not by these Terms of Use. You agree to be responsible for any act or omission of any users that access the Site or Service under your Account or using your Password that, if undertaken by you, would be a violation of these Terms of Use, and that such act or omission shall be deemed a violation of these Terms of Use by you. We reserve the right, in our sole discretion, to deny use of the Site or Service to anyone for any reason.

5. DUTIES & ACCEPTABLE USE OF SITE AND SERVICE

You agree NOT to use the Site or Service to: (a) violate any local, state, national or international law; (b) stalk, harass or harm another individual; (c) collect or store personal data about other users; (d) impersonate any person or entity, or otherwise misrepresent your affiliation with a person or entity; or (e) interfere with or disrupt the Site or Service or servers or networks connected to the Site or Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Site or Service. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Site or Service, use of the Site or Service or access to the Site or Service for any purposes other than for which the Site or Service is being provided to you. You may not reverse engineer, disassemble, decompile, or translate any components of the Site or Service, attempt to derive the source code of any components of the Site or Service, or authorize or assist any third party to do any of the foregoing. Without our written consent, you may not (i) allow, enable, or otherwise support the transmission of mass unsolicited, commercial advertising or solicitations via e-mail (SPAM); (ii) use any high volume, automated, or electronic means to access the Service (including without limitation robots, spiders or scripts); or (iii) frame the Site, place pop-up windows over its pages, or otherwise affect the display of its pages. Use of the Site requires that you comply with certain acceptable use policies we may establish from time-to-time. As part of your responsibilities as a Visitor or a Registered User of the Site, you agree that you will not: (a) use the Site or any Service in a manner that is unlawful, harmful to minors, threatening, harassing, abusive, defamatory, slanderous, vulgar, gratuitously violent, obscene, pornographic, indecent, lewd, libelous, invasive of another’s privacy, or racially, ethnically or otherwise offensive, hateful or abusive; (b) infringe someone else’s patent, trademark, trade secret, copyright or other intellectual property or other rights; (c) use the Site or any Service for unsolicited or unauthorized advertising, junk or bulk e-mail (SPAM), chain letters, letters relating to a pyramid scheme or any other unsolicited commercial or non-commercial communication; (d) interfere with others using the Site; (e) use the Site in any manner that uploads or otherwise spreads any software viruses, worms, time bombs, corrupted files, Trojan horses or any other computer code, files, or programs that are designed or intended to disrupt, damage, overburden, impair or limit the functioning of any software, hardware, network, server or communications systems or equipment; (f) disrupt, interfere or inhibit any other user from enjoying the Site or other affiliated or linked websites, material, contents, products and/or service; (g) use any robot, spider, or other such programmatic or automatic device, inducing but not limited to automated dial-in or inquiry devices, to obtain information from the Site or otherwise monitor or copy any portion of the Site and/or Service; (h) create a false identity for the purpose of misleading others; (i) prepare, compile, use, download or otherwise copy any user information and/or usage information for any portion thereof, or transmit, provide or otherwise distribute (whether or not for a fee) such information to any third party; (j) attempt to disable, bypass, modify, defeat or otherwise circumvent any security related tools incorporated into the Service and/or the Site; (k) reproduce, duplicate, copy, sell, or exploit for any commercial purposes, any portion of the Site or access to the Site; or (l) systematically collect or use any content from the Site or Service, including through the use of any data mining, or similar data gathering and extraction methods.

6. CHANGES TO TERMS OF USE

We may change these Terms of Use from time to time. If you object to any such changes, your sole recourse will be to cease using the Site and/or Service. Continued use of the Site and/or Service following notice of any such changes will indicate your acknowledgement of such changes and agreement to be bound by the revised Terms of Use, inclusive of such changes.. These Terms of Use do not alter in any way the terms or conditions of any of those other written or online terms and conditions or agreements you may have or will have with Animan Technologies (“Separate Animan Technologies Agreements”). To the extent that there is any conflict between these Terms of Use and any Separate Animan Technologies Agreements, the terms of the Separate Animan Technologies Agreements will govern.

7. FEES AND PURCHASE TERMS

If you are a Pet Parent Member of the service, the following terms apply: You agree to pay all fees or charges to your Account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. You must provide our PCI compliant, Online Payment Processing Provider, Stripe, with a valid credit card (Visa, MasterCard, or any other issuer accepted by Stripe) as a condition to receiving the Service. Stripe’s Payment Provider agreement governs your use of the designated credit card, and you must refer to that agreement and not this Agreement to determine your rights and liabilities regarding the use of your designated credit card.

8. PRIVACY RIGHTS

As part of the login and registration process, you will be asked to provide certain personal information to us. All uses of your personal information will be treated in accordance with the Privacy Policy. For your records, all video call and chat consultations between you and your veterinary professional are recorded and archived in Anipanion. We may use these consultations for marketing and publicity purposes to assist in promoting the Anipanion virtual care experience to fellow veterinary professionals, publications or third-party providers.

9. THIRD PARTY SUPERVISION AND CONTENT

Parties other than Animan Technologies may offer and provide products and service on or through the Site. Except for Animan Technologies branded information, products or service that are identified as being offered by Animan Technologies, Animan Technologies does not operate, control, or endorse any information, products, or service on the Site or accessible through the site in any way. Animan Technologies is not responsible for examining or evaluating, and Animan Technologies does not warrant the offerings of, any of these businesses or individuals or the content of their websites. Animan Technologies does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.

10. CONNECTING LINKS

Our provision of a link to any other website or location is for your convenience and does not signify our endorsement of such other site or location or its contents. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Access to any other websites linked to the Site is at your own risk. When leaving the Site, you should carefully review the applicable terms and policies, including privacy and data gathering practices, of that third-party website. WE WILL NOT BE LIABLE FOR ANY INFORMATION, SOFTWARE, OR LINKS FOUND AT ANY OTHER WEBSITE, INTERNET LOCATION, OR SOURCE OF INFORMATION, NOR FOR YOUR USE OF SUCH INFORMATION, SOFTWARE OR LINKS, NOR FOR THE ACTS OR OMISSIONS OF ANY SUCH WEBSITES OR THEIR RESPECTIVE OPERATORS.

11. INTELLECTUAL PROPERTY

The software, code, proprietary methods and systems used to provide the Site or Service (“Our Technology”) and the content of the Site and Service (“Our/Animan Content”) are (1) copyrighted by Animan Technologies and/or its licensors under United States and international copyright laws, (2) subject to other intellectual property and proprietary rights and laws, and (3) owned by Animan Technologies or its licensors. Neither Our Content nor Our Technology may be copied, modified, reproduced, republished, posted, transmitted, sold, offered for sale, or redistributed in any way without our prior written permission and the prior written permission of our applicable licensors. You must abide by all copyright notices, information, or restrictions contained in or attached to any of Our Content or Our Technology and you may not remove or alter any such notice, information or restriction. Your use of our Content and Technology must at all times comply with these Terms of Use and any additional restrictions in any Separate Animan Technologies Agreements you may have entered into with Animan Technologies. Nothing in these Terms of Use grants you any right to receive delivery of a copy of Our Technology or to obtain access to Our Technology except as generally and ordinarily permitted through the Site according to these Terms of Use. All photographs or images provided to you from your clients are confidential information and must be kept private, confidential and not republished for any purpose. Any information maintained by you as a result of contact with your clients on this Site must be kept in a manner consistent with the statutes and regulations regarding maintenance of medical records as set forth in the Act. All content on this Site, including but not limited to images, text, code, graphical designs, and logos are the sole property of Animan Technologies. Unauthorized use, reproduction, distribution, display, or creation of derivative materials is prohibited and could subject you to civil and/or criminal liability. Your use of the Animan Technologies Site does not create any interest in the intellectual property of Animan Technologies. You agree that you will not use Animan Technologies for any purpose other than the use described above, and have no authority to use the content of the Site, including Animan Technologies’s trademarks and copyrighted materials, for any purpose other than those expressly provided by Animan Technologies.

12. TERMINATION

You may delete your Account and end your registration at any time, for any reason by sending an email to support@anipanion.com and having the support team mandate this change and validating it in a confirmation email. Animan Technologies may terminate your use of the Site, your Account and/or registration for any reason at any time. You understand that termination of your agreement with Animan Technologies pursuant to these Terms of Use and your Account may involve deletion of your information from our live databases as well as any content that you uploaded to the Site using such Account. YOU AGREE THAT WE WILL NOT BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY TERMINATION OF YOUR ACCESS TO THE SITE OR SERVICE OR DELETION OF YOUR ACCOUNT OR CONTENT UPLOADED BY YOU.

13. WARRANTIES DISCLAIMER

YOU EXPRESSLY AGREE THAT USE OF THE SITE OR SERVICE IS AT YOUR SOLE RISK. BOTH THE SITE AND SERVICE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. ANIMAN TECHNOLOGIES EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, NON-INFRINGEMENT, TITLE, OPERABILITY, CONDITION, QUIET ENJOYMENT, VALUE, ACCURACY OF DATA AND SYSTEM INTEGRATION. ANIMAN TECHNOLOGIES MAKES NO WARRANTY THAT THE SITE OR SERVICE WILL MEET YOUR REQUIREMENTS, OR THAT THE SITE OR SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE; NOR DOES ANIMAN TECHNOLOGIES MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE OR SERVICE, OR THAT DEFECTS IN THE SITE OR SERVICE WILL BE CORRECTED. YOU UNDERSTAND AND AGREE THAT ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE OR SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR INFORMATION. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM ANIMAN TECHNOLOGIES OR THROUGH THE SITE OR SERVICE WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

14. LIMITATION OF LIABILITY

YOU UNDERSTAND THAT TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT WILL ANIMAN TECHNOLOGIES OR ITS OFFICERS, EMPLOYEES, DIRECTORS, PARENTS, SUBSIDIARIES, AFFILIATES, AGENTS OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF REVENUES, PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF SUCH PARTIES WERE ADVISED OF, KNEW OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY), ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR THE SERVICE, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), WARRANTY, STATUTE OR OTHERWISE. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THIS SITE OR THE SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SITE OR THE SERVICE. THE AGGREGATE LIABILITY OF ANIMAN TECHNOLOGIES TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SITE OR THE SERVICE IS LIMITED TO THE LESSER OF (I) THE AMOUNT OF FEES ACTUALLY PAID BY YOU FOR USE OF THE SERVICE OR (II) ONE HUNDRED DOLLARS (U.S. $100.00). Furthermore, Animan Technologies shall not be liable or responsible for any negligence or malpractice of any service provided to you under this agreement.. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations and disclaimers may not apply to you. To the extent that we may not, as a matter of applicable law, disclaim any implied warranty or limit its liabilities, the scope and duration of such warranty and the extent of our liability will be the minimum permitted under such applicable law.

15. INDEMNITY

You agree to indemnify, defend and hold harmless Animan Technologies, its parents, subsidiaries, affiliates, licensors, co-branders, suppliers and other contract relationship, and the officers, directors, employees, consultants, and agents of each, and other Registered Users and Visitors, from and against any and all third-party claims, liabilities, damages, losses, costs, expenses, fees (including reasonable attorneys’ fees and court costs) that such parties may incur as a result of or arising from (1) Any CONTENT on the Site or Service, (2) your use of the Site or Service, (3) your violation of these Terms of Use, (4) your violation of any rights of any other person or entity or (5) any viruses, trojan horses, worms, time bombs, cancelbots or other similar harmful or deleterious programming routines input by you into the Service.

16. TRADEMARKS

Certain of the names, logos, and other materials displayed on the Site or in the Service may constitute trademarks, trade names, service marks or logos (“Marks”) of Animan Technologies or other affiliated entities. You are not authorized to use any such Marks. Ownership of all such Marks and the goodwill associated therewith remains with us or those other entities.

17. NETWORK CONNECTIVITY

Animan Technologies dedicates considerable effort to optimizing signal strength and diagnosis deficiencies, but is not responsible for the internet or data bandwidth and signal of your laptop or mobile device in the case of disconnectivity issues.

18. CUSTOMER CODE OF CONDUCT

You agree to refrain from abusive language when with veterinarian during a consult. You agree to refrain from contacting or seeking to contact the veterinarian for telemedicine care outside of the platform. This is done to protect the veterinarians and to ensure clinical care is delivered in a reliable, continuous and controlled platform. Animan Technologies is not responsible for any interactions with veterinarian not conducted on the Animan Technologies platform.

19. CONFLICT OF TERMS

Certain areas of the Site (and your access to or use of certain Service or Animan Content) including any policy pages may have different terms and conditions posted or may require you to agree with and accept additional terms and conditions. If there is a conflict between these User Terms of Service and terms and conditions or policies posted for a specific area of the Site, Service or Animan Content, the later terms and conditions will take precedence with respect to your use of or access to that area of the Site, Service or Animan Content, as applicable.

20. VETERINARY PROFESSIONALS ON PLATFORM

PLEASE NOTE THAT ANIMAN CANNOT ALWAYS CONFIRM THE INFORMATION IN A VETERINARY PROFESSIONAL’S PROFILE, THEIR COMPETENCY, THEIR BACKGROUND NOR THEIR PROFICIENCY IN THE SUBJECT MATTERS WHERE THEY OFFER THEIR SERVICE. ANIMAN CANNOT AND DOES NOT CONTROL THE SERVICE PERFORMED BY VETERINARY PROFESSIONALS FOR USERS, OR THE ACTIONS OF ANY VETERINARY PROFESSIONALS, USERS OR OTHER USERS OF THE SITE AND SERVICE. ANIMAN IS NOT RESPONSIBLE FOR THE ACTIONS OF VETERINARY PROFESSIONALS, USERS, THIRD PARTIES AND OTHER USERS OF THE SITE AND SERVICE. ACCORDINGLY, ANY MEETINGS (VIRTUAL OR OTHERWISE) BETWEEN PET PARENT USERS, VETERINARY PROFESSIONALS OR ANY OTHER THIRD PARTIES AND ANY PURCHASES OF SERVICE PROVIDED BY VETERINARY PROFESSIONALS ARE DONE AT THE USER'S RISK, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

Animan is not responsible for the use or exchange of any information or files between veterinarians and users. Further, Animan does not control, nor is it responsible for, the truth, accuracy, completeness, safety, timeliness, quality, legality or applicability of anything said or written by veterinarians or pet parent users. Accordingly, we encourage you to communicate directly with others you may come into contact with as a result of your use of the Site and Service.

21. MISCELLANEOUS TERMS

Except for any Separate Animan Technologies Agreements, authorizations and consents between you and Animan Technologies, these Terms of Use constitute the entire and exclusive and final statement of the agreement between you and us with respect to the subject matter hereof, and governs your access to the Site and your use of the Service, superseding any prior agreements or negotiations between you and us with respect to the subject matter hereof. The validity, interpretation, construction and performance of these Terms of Use will be governed by the laws of the State of California, without giving effect to the principles of conflict of laws. Any dispute arising under or relating in any way to these Terms of Use will be resolved exclusively by final and binding arbitration in San Diego, California under the rules of the American Arbitration Association, except that either party may bring a claim related to intellectual property rights, or seek temporary and preliminary specific performance and injunctive relief, in any court of competent jurisdiction, without the posting of bond or other security. The parties agree to the personal and subject matter jurisdiction and venue of the courts located in San Diego, California, for any action related to these Terms of Use. Our failure to exercise or enforce any right or provision of these Terms of Use will not constitute a waiver of such right or provision. If any provision of these Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and that the other provisions of these Terms of Use remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Site or Service or these Terms of Use must be filed within one (1) year after such claim or cause of action arose or be forever barred. The section titles in these Terms of Use are for convenience only and have no legal or contractual effect. You are not an employee, partner, joint venturer, independent contractor or agent of or with Animan Technologies, and you have no authority to act on behalf of or bind Animan Technologies in any way. You may not assign your rights under these Terms of Use without our prior written consent, and any attempted assignment will be null and void.

22. CONCERNS

For any immediate concerns, please report any violations of these Terms of Use to support@anipanion.com