Privacy Policy

Anipanion Privacy Policy

Pet Parent Members:

We may use information that we collect about you to deliver and optimize our business, enhance existing products and services, manage your account, provide you with customer support, perform research analysis about your use of our service. We may communicate with you by email, postal mail, telephone and/or mobile devices about products or services that may be of interest to you either from us or other third parties. For your records, all video call and chat consultations between you and your veterinary professional are recorded and archived in Anipanion. We may use these consultations for marketing and publicity purposes to assist in promoting the Anipanion virtual care experience.

 

With Whom We Share Your Information:

When you register as an Anipanion member, your Anipanion profile will be viewable by your veterinary service provider.

 

Personal information:

We do not share your personal information with others except as indicated in this Privacy Policy or when we inform you and give you an opportunity to opt out of having your personal information shared. We may share personal information with:

 

Service Providers:

We may share information, including personal and financial information, with third parties that perform certain services on our behalf. These services may include providing customer service and marketing assistance, performing business and sales analysis, ad tracking and analytics, member screenings, supporting our Service functionality, and other features offered through our Service. These service providers may have access to personal information needed to perform their functions, but are not permitted to share or use such information for any other purposes.

 

Other Situations:

We may disclose your information, including personal information: In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us. When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our Terms of Use or other Anipanion agreements or policies. Aggregated and/or non-personal information: We may use and share nonpersonal information we collect under any of the above circumstances. We may also share it with third parties to develop and deliver targeted advertising on our Service and on websites or applications of third parties, and to analyze and report on advertising you see. We may combine non-personal information we collect with additional non- personal information collected from other sources. We also may share aggregated, non-personal information, or personal information in hashed, non-human readable form, with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis or other business purposes. We may place or recognize a unique cookie on your browser to enable you to receive customized ads or content. The cookies may reflect de-identified demographic or other data linked to data you voluntarily have submitted to us (such as your email address), that we may share with a data provider solely in hashed, non-human readable form. To opt-out of cookies that may be set by third party data or advertising partners, please go to http:// www.aboutads.info/choices/.

 

How To Access Your Information:

If you have a Anipanion account, you have the ability to review and update your personal information within the Service by signing into your account and selecting the Profile option. More information about how to contact us is provided below. You also may close your account by contacting the customer support team and receiving confirmation that you account is no longer active. If you close your account, we will retain certain information associated with your account for analytical purposes and recordkeeping integrity, as well as to prevent fraud, enforce our Terms of Use, take actions we deem necessary to protect the integrity of our Service or our users, or take other actions otherwise permitted by law. In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties’ policies.

 

Job Applicants:

If your personal information is submitted through our website when applying for a position with our company, the information will be used solely in connection with considering and acting upon your application. We may retain your personal information, but only for the purpose of considering your application for current or future available positions. This information, which may include your name and contact information, prior education and experience, and other information you provide to us, may be shared with third-party service providers retained by us to collect, maintain and analyze candidate submissions for job postings. In all circumstances, we may perform these functions directly or use a third party vendor to perform these functions on our behalf who will be obligated to use your personal information only to perform services for us. Also, if you access our Service from a third party social platform, such as Facebook, we may share nonpersonal information with that platform to the extent permitted by your agreement with it and its privacy settings.

 

Young Adult’s Privacy

Although our Service is a general audience Service, we restrict the use of our service to individuals age 18 and above. We do not knowingly collect, maintain, or use personal information from children or teenagers under the age of 17.

 

Visiting Our Service From Outside The United States

If you are visiting our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and globally where our servers are located and our central database is operated. By using our services, you understand and agree that your information may be transferred to our facilities and those third parties with whom we share it as described in this privacy policy.

 

Security

We take commercially reasonable security measures to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, as in any real-life scenario, we cannot guarantee its absolute security.

 

Changes To This Privacy Policy

We will occasionally update this Privacy Policy. When we post changes to this Privacy Policy, we will revise the “last updated” date at the top of this Privacy Policy. We recommend that you check our Service from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies. We reserve the right to change any policy without notifying you directly.

 

No Rights of Third Parties

This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the website.

 

How to Contact Us

If you have any questions about this Privacy Policy, please contact us by emailing: support@anipanion.com